ArcPath work tool systems [email protected]
ArcPath

Support & Service

Comprehensive support for all your ArcPath equipment needs

How We Support You

Support that works as hard as your machine does.

Warranty, service, and parts questions all go to the same Canadian team — no call centres, no run-around, just answers.

24/7 Support

Our dedicated support team is available around the clock to assist with any questions or issues.

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Technical Support

Expert technical assistance for maintenance, troubleshooting, and optimization of your equipment.

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Service Centers

Multiple service locations across North America for convenient maintenance and repairs.

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Warranty & Service Plans

Own with confidence.

Every ArcPath machine is backed by warranty coverage, responsive service and a support team you can reach directly.

Know what your warranty covers before you buy.

Standard Warranty

2-year comprehensive coverage
Parts and labor included
No deductibles
Priority service response
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Recommended

Extended Service Plan

Up to 5-year coverage
Preventive maintenance included
Emergency roadside assistance
Equipment replacement guarantee
Learn More
Frequently Asked Questions

Quick answers to the most common questions.

Warranty, maintenance intervals, parts, repairs, and training — if your question isn't covered here, our team is one call away.

What is included in the standard warranty?
Our standard 2-year warranty covers all parts and labor for manufacturing defects. It includes priority service response and no deductibles.
How often should I service my equipment?
We recommend regular maintenance every 250 operating hours or at least twice per year. Our service team can provide a customized maintenance schedule based on your usage.
Do you offer parts and accessories?
Yes, we offer a complete range of genuine ArcPath parts and accessories. Contact our support team for availability and pricing.
What if my equipment needs repair?
Contact our support team immediately. We offer emergency repair services and can often arrange same-day or next-day service depending on your location.
Do you offer training for operators?
Yes, we provide comprehensive operator training programs. Contact us to schedule training sessions for your team.
What financing options are available?
ArcPath offers flexible financing solutions through our dealer network. Contact your local dealer or reach out to us directly to discuss financing plans tailored to your business needs.
How do I become an ArcPath dealer?
We're always looking for qualified dealers to join our growing network. Visit our Dealer page or contact us at [email protected] to learn about partnership opportunities, territory availability, and dealer requirements.
Where can I order parts?
Genuine ArcPath parts can be ordered through any authorized ArcPath dealer. Visit our Parts & Attachments page for a full catalog, or contact your local dealer for availability and pricing.
What attachments are compatible with the ATL-1000?
The ATL-1000 supports over 15 attachments including buckets, augers, trenchers, pallet forks, grapples, breakers, stump grinders, brush cutters, snow blades, snow blowers, sweepers, and more. Visit our Parts & Attachments page for the complete list with pricing.
Need Assistance?

Need Assistance?

Our support team is ready to help you with any questions or concerns.

Contact Support